RETURNS & EXCHANGES
RETURNS & EXCHANGES
RETURNS & EXCHANGES
Didn’t fit? Didn’t hit? Let’s sort it out.
Didn’t fit? Didn’t hit? Let’s sort it out.
● We accept returns for unworn, unwashed items within 14 days of delivery.
● We accept returns for unworn, unwashed items within 14 days of delivery.
● You must contact us before returning anything: info@hotmessldn.com
● You must contact us before returning anything: info@hotmessldn.com
● No returns on lube, intimate wear, or final sale items. Hygiene > drama.
● No returns on lube, intimate wear, or final sale items. Hygiene > drama.
● Refunds are processed using the original payment method within seven business days.
● Refunds are processed using the original payment method within seven business days.
● For international returns, customers are responsible for return shipping costs unless the item is faulty.
● For international returns, customers are responsible for return shipping costs unless the item is faulty.
● Returned items must be in their original packaging and include all tags and labels.
● Returned items must be in their original packaging and include all tags and labels.